User Agreement

This User Agreement ("Agreement") governs your access to and use of theRazah Auto Parts website and services. By creating an account or using our services, you agree to this Agreement.

1. Account Registration

2. Acceptable Use

3. User Content

You may be able to submit content such as reviews, comments, or inquiries. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content.

You are solely responsible for your content and must ensure it does not:

• Violate any laws or regulations
• Infringe on third-party rights
• Contain false or misleading information
• Contain offensive, defamatory, or obscene material

4. Data Collection and Privacy

We collect and process your personal data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

5. Communications

By creating an account, you agree to receive communications from us, including:

• Order confirmations and updates
• Account-related notifications
• Promotional offers and newsletters (you may opt-out)
• Service announcements and updates
• SMS notifications for OTP verification and order status

6. Account Termination

You may delete your account at any time through your account settings. We reserve the right to suspend or terminate your account if you:

• Violate this Agreement
• Engage in fraudulent or illegal activities
• Provide false information
• Abuse or misuse our services

7. Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

8. Indemnification

You agree to indemnify and hold Razah Auto Parts, its officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses arising from your use of our services or violation of this Agreement.

9. Modifications to Agreement

We may modify this Agreement at any time. We will notify you of material changes by email or through the service. Your continued use of our services after such modifications constitutes your acceptance of the updated Agreement.

10. Dispute Resolution

Any disputes arising from this Agreement shall be resolved through good faith negotiation. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.